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System Support Engineer Resume Template
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System Support Engineer Resume Template, System Support Engineer CV Template


Sample Curriculum Vitae Format
House B-51/2, Street 14,
G-9/1 Islamabad, Pakistan

Cell: 0306-0000000
0346-0000000
Phone No: 051-000000
E-mail: [email protected]


YOUR NAME
Education
Bachelors

Intermediate in Commerce

MCSE, (Microsoft Certified Engineer)
Promatic (US Education Foundation)
Technical Courses
 Microsoft Windows 2000 Server
 Microsoft Windows Professional
 A+ Certification
 Network essential
 Intel Teach to the Future
 Webpage Development
 SQL Server
 Maintain and Administer Scala Accounting Software.
 Internet Security and Threats
Current Work Place Institute for War & Peace Reporting (IWPR)
(IT Support Officer) (Aug-2009 To March 2011)

Responsibilities:
• Help management in procurement and delivery of computers and other equipments for schools and madrassas.
• Install computers and internet facility at schools and madrassas and ensure maintenance of the system.
• Train students, peer educators in using the internet facility, accessing project website and uploading journalistic contents produced by students.
• Manage Local Area Network in IWPR/Open Minds and at target schools that includes setting network policies, including names, passwords (for students), drivers and anti-virus protection system
• Manage and oversee all hardware and software applications relating to students laptops and internet facilities/equipments.
• Maintain and monitor internet connection link in the main office and schools to ensure connectivity.
• Provide technical support and training to the students at schools and madrassas.
• Setup back-up modalities, including file server, website and database for IWPR office.
• Ensure maintenance and monitor communication equipment, like switches, router, microwave link at schools and IWPR office.
• Submit monthly progress reports on the activities carried out in various schools and madrassas by 07th day of the following month.
Professional experience
Pearl Continental Hotel Bhurban
(System Support Engineer) (Jul-2008 To Jul-2009)

Responsibilities:
Planning LAN configuration and internet usage configuration.
Recommends network security solutions for analysis and reporting.
Implements and manages Systems.
Manage Active Directory, Group policy, IP Schema, Users/Groups Assess rights deployment.
Assist IT Professionals to ongoing support activities.
Defines tracks and maintains the baselines and configuration sets of all managed and /or monitored security devices.
Configures, tests, and maintains LAN equipments and related services.
Identifies, diagnoses, and resolves network problems.
Maintains and supports company’s LAN environment
Maintain and update Security Cameras in (CCTV)
Maintain and update Door lock system.
Complete documentation/Inventory of deployed Hardware, Software and Networking.
UN-Habitat Pakistan
(IT Assistant) (Mar-2007 To Mar-2008)

Responsible:
• Weekly training progress reporting to Training Management Information System (TMIS) section.
• Coordinate collection of the weekly reports from the partner’s organization data entry and processing through TMIS for timely reporting.
• Administers and maintains the TMIS and Local Area Network under the supervision and guidance from MIS Officer.
• Maintains LAN in co-ordination with IT Officer to keep the operations and information flow streamlined within UN-Habitat for its community and external stakeholders.
• Troubleshooting of day to day operational problems W.R.T Computer networking and Hardware.
• Organize training for the partner organization and other stakeholders on TMIS and other related issue.
• Manages and maintains accuracy and integrity of records with partner organizations and investigates/resolves discrepancies and files all documentation in accordance with UN-Habitat’s compliance procedures.
• Identifies/ resolves and reports irregularities in TMIS application system to MIS Officer.
• Provide input/makes recommendations to promote continuous improvement of the records management process in Training Monitoring Information System (TMIS) and LAN.


Aga Khan Education Services Pakistan Giltig Northern Area (Pakistan) (IT Assistant)
(Mar-2001 To Mar-2007)

Responsible:
 Maintaining Data Server
 Providing secure data sharing.
 Managing Users data and Backup.
 Maintaining User rights in Data Serve with secure password.
 Insure License Software in all Field Education Offices (FEO’s) Computers.
 Provide Data Security (protection against viruses and unauthorized access).
 Installation of Hardware and trouble shooting. Maintaining and updating Local Area Network
 Ensure better usage of Network.
 Installing of NT Server
 Maintaining and updating of Mail Server
 Maintaining and updating Files.
 Multimedia Projection
 Scala installation and Maintain Scala data server.
Aga Khan Higher Secondary School Gilgit, Northern Area

 Provide Data Security (protection against viruses and unauthorized access).
 Installation of Hardware and trouble shooting. Maintaining and updating Local Area Network
 Providing secure data sharing.
 Ensure better usage of Network.
 Installing of NT Server
 Maintaining and updating of Mail Server
 Maintaining and updating Files.
 Multimedia Projection
 Teaching Computer skills to the Students
Electro Sales and Services Karachi and Islamabad

 Hardware maintenance,
 Software installation,
 Networking and post sales services.
 Pc Trouble Shooting

Marhaba International, Karachi

 Supervision of 200 labors in the carpet factory.
 Calculation of daily production and maintaining staff &
Labor register.

Hashwani Group of Companies Karachi

 Documents’ filling, delivery of official documents and LCs,
 Fax & Telex Operations.
 PABX Telephone Operation
 Other Administrative tasks
Projects in Networking Networking
 Developed a Network of Windows 2000 Server with 25 work station at Aga Khan Higher Secondary School Ghakuch, Gilgit.
 which includes:
• Data & Printer Sharing
• Provide security to user data
• Terminal Services.
 Developed a Network of Windows 2000 Server with 35 work station at Aga Khan Higher Secondary School, Gilgit.
 which includes:
• Data & Printer Sharing
• Provide security to user data
• Terminal Services.
 Developed a Network of Windows 2000 Server with 60 work station at Aga Khan Education Service Pakistan, Gilgit.
 which includes:
• Data & Printer Sharing
• Provide security to user data
• Terminal Services.
• Administers and maintains the Local Area Network
 Developed a Network of Windows 2000 Server with 20 work station at Aga Khan Higher Secondary School Hunza Gilgit.
 which includes:
• Data & Printer Sharing
• Provide security to user data
• Terminal Services.
 Developed Network based 11Computer Centers in Northern Area Gilgit to develop the community of Northern Areas. Which called Community Technology & learning Centers.(CTLC)
 Which includes:
• Network in star topology
• Data & Print Sharing
• Provide security to Students
Others Skills
 Typing speed 45 wpm
 Driving (LTV License No. 116388 from Islamabad)
Languages Proficiency
English, Urdu, Khowar, Persian, Pashto
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