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CV Sample by cv.jobz.pk
House # 74, Street # 54
North Nazimabad 4
Cell #: 0400-5316479
Tel. #: 123 45 67
I am an efficient customer-focused professional seeking an opportunity where I can use my excellent customer service skills, outstanding communication skills and knowledge of banking systems and products to help solve customers’ banking issues.
- NIB Bank, Islamabad. Service Advisor:
- Service customer enquiries, determine customer needs and provide solutions with regards to their banking requirements
- Educate customers on product options and technology issues
- Manage customer and bank privacy
- Manage and pass on customer feedback
- Effectively use a variety of computer programs to access customer details and databases, and research options
- Data entry
- Continual awareness of compliance requirements – OH&S and risk management
2002-2005: Completed Bachelor Commerce. Bahria University.
- Customer Service Award, 4th quarter 2008
- Vice President of the Bank Social Club – coordinated the annual company barbecue with 120 people attending, as well as team sporting activities
- Selected to help coach new recruits
Skills & Expertise:
- Microsoft Office (word, excel, power point etc.)
- Statistic familiar.
- Collection experience.
- Customer Service.
Will be furnished on demand.
CSR Customer Support officer Required
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