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CV Sample by cv.jobz.pk
House # 342, Street # 74
Chaklala Scheme II, Gharibabad
Phone: 12 345 67
To be an Airline Refunds Manager in an airline or financial company
2005 – Present: Assistant Refunds Manager, Delta Airlines
- Ensure compliance of all refund requests with airline policies and procedures.
- Reject refund requests for non refundable tickets unless approved by airline executives for purely marketing purposes.
- Approve or reject refund requests within policies and procedures
- Advise customer by phone or email that refunds are ready to be picked up
- Approve refund deposits customer accounts or prepare refund checks.
Skills & Expertise:
- Excellent skills in computerized accounting systems in the Oracle platform
- Excellent verbal and writing communication skills
Cited as Employee of the Year for 2005, 2007 and 2008 for outstanding work performance and perfect attendance
2002: Attended Air Transport Course conducted by the Pakistan-CAA.
2000 – 2003: BS in Economics, University of Lahore
Will be furnished on demand.
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