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House # 56/B, Street # 65
North Nazimabad. Defense Area
EXECUTIVE PROFILE Senior manager with several years of experience in airline management and operations. Background includes airfield management for the Pakistan Army and consulting businesses in emergency preparedness. Highly skilled communicator with the ability to interact with people at all levels of the organization. Key skills include:
PROFESSIONAL EXPERIENCE NORTHWEST AIRLINES – Karachi, 2008 to Present Publicly traded top Pakistani airline. CITY MANAGER Promoted and re-located to start airline operations in three cities. Directed a staff of 35 responsible for ticketing, passenger service, ground operations, and fleet services for daily inbound and outbound flights. Managed P&L with annual revenues of $3 million and operating/capital budgets of $2 million. Handled personnel development and labor relations.
- Track, analyzed, and report key performance measurements.
- Recruited, trained, and directed a total staff of 80 with four supervisors.
- Secured a contract to provide fleet services for ten daily flights. Reduced labor and operating expenses significantly and improved profit margin by 20%.
- Wrote and established corporate manpower guidelines. .
- Developed strategies to foster teamwork among agencies and improve overall airport safety.
- Assisted customer service employees by developing and helping implement a program to improve vertical communication and give the field employees a voice.
- Directed three renovation and safety improvement construction projects.
|Specialized Training Includes||Certifications|
|Organizational Behavior, Management Development, Central Command||Ground Security Coordinator|
PROFESSIONAL AFFILIATIONS State Sports Association, Member 1998 to Present International Machining Services, 1997 to 2000
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