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BSIT Engineering Resume Sample
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BSIT Engineering, Computer Engineer, Software Engineer Resume


Sample Curriculum Vitae Format
HUNAIN SHABBIR


• Permanent Address : Stadium RD Rawalpindi
• Email : hunain_shabbir@jobz.pk
• Mobile : +92-321-5555555
• Date of Birth : 7th Feb. 1999
• NIC No : 37404-9999999-9


OBJECTIVE:

I enjoy new Challenges & like to work in demanding situation. I am looking for a professional career in sector which will provide me unlimited growth opportunities and suitable reward my skills. To work in a challenging, corporation environment, where any potentials& abilities are utilized to optimum and can contribute highly at achieving organizational goal through my sincerity and devotion

ACADEMIC BACKGROUND:



EDUCATIONAL/PROFESSIONAL DEGREE EDUCATION CATEGORY INSTITUTE / UNIVERSITY YEAR of
COMPLETION
BS(IT) Information Technology Allama Iqbal open University
2007
Intermediate Fsc

IELTS(6.5) Pre Medical P.A.F Shaheen Inter College
British Council 2001

2010





PROFESSIONAL EXPERIENCE:



Currently working as a CCR at Altair Technologies.
Joining Date: Mar. 2011



• After sale support
• To solve Queries regarding to the product marketed
• Online Troubleshooting for international Customers
• Customer support through phone and chat
• Sale Information




Support Executive at Evantus faction.
Joining Date: Apr. 2010
Leaving Date: Feb.2011

Job & Responsibilities

• Making Training Plans.
• Coordinating with officers & officials.
• Sharing of computer and data.
• Conducting Survey.
• Managing Job Descriptions.
• Making notes.
• Issuing letters


Team Lead at Infospan Inc.
Joining Date: Feb. 2008
Leaving Date: Mar.2010

Joined as CSR & got promoted as Team Lead.

Current Job & Responsibilities

• Develop implement and modify training program to ensure effectiveness of programs delivered to call center/customer services personnel.
• Reports individual’s progress and identifies additional training needs.
• Assist in program development when there is new product and/or services.
• Co-ordinate with Operations, QA & HR to provide up-to date product training to New Hires.
• Evaluate CSR’s and arrange appropriate training schedule for the improvement in respective areas.
• Monitor Performance (In relevant areas) according to agreed standards and take necessary action to communicate/advice/assist according to performance levels.

IT Assistant at Vincraft (PVT) Ltd
Joining Date: Mar 2006
Leaving Date: Feb.2008
• To maintain the software and hardware support throughout the office and mainly to maintain the hardware of all the IT department





.
SKILLS:

o Operating Systems: Win2k, Win2k3, Win Me and WinXp
o Application Software: MS-Office

o Internet search & Email, HTML


HOBBIES/INTERESTS:

o Project Management.
o Reading, watching movies

REFERENCES:

o Available on request.

PERSONAL:

o Age: 29 will be able to travel and relocate.
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