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Farhan D/O Belaj

Address: C.R 333/ A Chandni Chowk Rawalpindi
Phone No: +92 343-6677832
Nationality: Pakistan
CNIC # 37301-7788329-3
Date of Birth: 7th Jan 1988
Gender: Male

Seeking skills and serve the organization in competitive environment to improve the efficiency with effectively.


Particulars Year PER/GDB
Bachelors of Arts
Punjab University Lahore, Pakistan Majors: Psychology, Persian, English.
Rawalpindi Board Pakistan.
Majors: English,Persian, Psychology, Education.
Rawalpindi Board Pakistan.
Majors: English, Mathematics.



• Customer affairs(resolving issues related to customers)
• Time Management
• Self Disciplined
• VPN Controlling
• Data Entry & System Operating
• Communication Skills

Work Experience

Telenor Franchise Jhelum.
Customer Relation Officer: Sep 2007 till May 2011
• Serving customers regarding the help they need and Operating the till and Processing in cash

• Manage All data and record on Excel/ Word

• Dealing with customer complaints i.e. handling and swiftly resolving customer’s complaints in a
Professional and effective manner.

• Daily operations included banking cash/ deposits, stock management, ordering stationary,
Filing the documents, inspection the stock etc.

Admin officer in Oxford school: April 2007- August 2007

• Handling all kind of Data entries in hard and soft form.
• Organized many competition and extra curricular activities for students.

Computer Literacy
Having certificate in basic computer management (C.O.M) including
• MS Word
• MS Excel
• Internet

I also have adequate knowledge about using computer accessories like printer, scanner, fax e

Short Courses
• Human Resource Management (VU)
• Financial Accounting (VU)


• Three days training in Telenor Regional Head Quarter (RHQ) about Mnp Customer services and communication skills.

• Two days training in Telenor Regional Head Quarter (RHQ) about value added services (VAS), Customer services, Communication skills, and about Telenor products.

• One day training in Telenor Regional Head Quarter (RHQ) about Seibel and Tracker, Data entry, and usage of one system.

• One Day Training of Easy paisa. Mwallet, Express Money


• Innovative with Excellent Problem Solving Skill

• Excellent interpersonal and Communication skills

• Team player with Excellent leadership skills

• Passionate about my work.


• English
• Urdu
• Punjabi


• Reading
• Computer & Sports
• Telecommunication
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